P+K Computer Consultants Ltd reserve the right to charge for telephone calls made to P+K Computer Consultants Ltd which P+K Computer Consultants Ltd regard as telephone support. Charges for a telephone support call may be waived if a call-out results from the telephone call.
P+K Computer Consultants Ltd charge a standard hourly rate for any and all on site services. The Minimum charge is one hour. Subsequent time is charged/allocated in half hour increments so that one hour and ten minutes is treated as one and one half hours.
Visits by P+K Computer Consultants Ltd to a customers site outside the Greater Manchester area will incur an additional call out fee.
P+K Computer Consultants Ltd charge a standard hourly rate for any and all off site services not specifically listed in this document.. The Minimum charge is one hour. Subsequent time is charged/allocated in half hour increments so that one hour and ten minutes is treated as one and one half hours.
Due to the volatile nature of electronic data P+K Computer Consultants Ltd require that their customers will have secure backup copies of their data.
P+K Computer Consultants Ltd do not accept liability for any loss of data that may occur as a direct or indirect result of any work carried out by P+K Computer Consultants Ltd or their appointed agents.
P+K Computer Consultants Ltd do not accept liability for any loss of data that may occur as a direct or indirect result of any work not carried out by P+K Computer Consultants Ltd or their appointed agents.
P+K Computer Consultants Ltd can not guarantee the success of any project or work undertaken.
P+K Computer Consultants Ltd reserve the right to refuse any support issues not relating directly to products supported and supplied by P+K Computer Consultants Ltd and any product not covered by a valid warranty or licence.